Agrifarm Solution

Returns and Refund Policy

Thank you for choosing Agrifarm Solutions and Services as your trusted provider of agriculture machinery. We strive to deliver high-quality products and exceptional customer service. However, we understand that circumstances may arise where you may need to return a product or request a refund. Please review our Returns and Refund Policy outlined below.

Returns:

  • You may be eligible for a return if you have received a damaged, defective, or incorrect product.
  • Returns are accepted within 14 days from the date of delivery.
  • To initiate a return, contact our customer support team within the 14-day period.
  • The product must be unused, in its original packaging, and in the same condition as when you received it.
  • You will be responsible for the return shipping costs, except in cases where the return is due to our error.
  • Once we receive the returned product and it meets our return eligibility criteria, we will process the refund within 7-14 business days.
  • Refunds will be issued in the original form of payment used during the purchase.

Refunds:

  • You may be eligible for a refund if you have canceled your order before it has been shipped or if the product is out of stock.
  • To request a refund, contact our customer support team as soon as possible, providing your order details and the reason for the refund request.
  • If your refund request is approved, we will initiate the refund process within 7-14 business days.
  • Refunds will be issued in the original form of payment used during the purchase.

Non-eligible Items:

  • Products that have been used, damaged, or altered after delivery are not eligible for return or refund.
  • Products without original packaging or missing parts are not eligible for return or refund.
  • Products purchased from third-party sellers or resellers are not eligible for return or refund.

Exchanges:

  • We currently do not offer direct exchanges. If you wish to exchange a product, please follow the return process and place a new order separately.

Contact Us: If you have any questions or concerns regarding our Returns and Refund Policy, please contact our customer support team via email at contact@agrifarmsol.com or by phone at +91 86077 97779.

Note: This Returns and Refund Policy is subject to change without prior notice. Please refer to the most recent version available on our website at the time of your purchase.

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